Offline use

SRVO can keep working when your connection drops. The web app opens again offline if it was loaded online on this device and browser. It shows the app and the records you opened before.

What you can do offline

• You can read the Boards tables you opened online before.
• You can change records in those tables. The changes are saved on this device.
• The changes are sent in order when you reconnect.

Some things need a connection. If an action needs one, the app tells you. Permission and access changes reach your device only after you reconnect.

See changes waiting to sync

When you are offline, the top bar shows a pill such as Offline · 2 waiting.

The message N changes are saved on this device. They sync when you’re back. tells you how many changes wait.

Waiting changes stay on this device after a reload. They sync when you reconnect.

Fix a change that failed

1. If a change cannot be saved, the app shows Couldn’t save (N).
2. Select Retry on the first failed change.
3. Changes are sent in order. Fix the first failed change before the later ones can sync.

If the server reports a conflict, the record changed somewhere else. Open the latest version of the record and make your change again.

Reload while offline

If you loaded the app online on this device before, you can reload the page with no connection. SRVO opens the saved app. The top bar shows Session not verified until you reconnect and your session is checked.

The iPhone and iPad app does not store workspace records offline yet.